Terms & Conditions
Bookings and Registrations
Bookings and registration for all paid workshops. courses and events are taken through littlelovesyoga.co.uk and must be paid upfront or on a subscription basis if available.
Little Loves Yoga CIC reserves the right to cancel an event or workshop before it starts if there is a problem with the venue or class size. In the event of cancellation, you will be contacted by Little Loves Yoga CIC. Please ensure your contact information on file is up to date. Your course fee will be returned and Little Loves Yoga CIC will endeavour to offer you an opportunity to attend another event or workshop.
There are no refunds given for course material. If you feel that the course has not been satisfactory you must write to Becky at firstname.lastname@example.org detailing your concerns.
Cancellations and Refunds – Covid-19, Government Regulations or Pandemics
If Little Loves Yoga CIC events or workshops must cease operating due to a Covid-19 outbreak, government regulations or guidelines, or lockdown, all events and workshops will be moved online.
Refunds will not be given if events and workshops must move online due to Covid-19 or government regulations.
The difference in price for online events and workshops will be taken into account and modifications will be made to the length of the events and workshops.
If in the event, events and workshops cannot be moved online immediately due to lack of childcare or resources on the part of the Practicioner, they will be transferable to a voucher redeemable at a future date.
Communication will be made in the first instance by email.
You can choose to opt in or out of WhatsApp mobile messenger groups for the purpose of keeping updated on classes or to stay in touch with your class cohort. Opting in and out is possible through the initial booking form. By opting in you are aware that your personal mobile number will be made visible to all parties in your course or class cohort.
WhatsApp broadcast messaging may be used from time to time. This operates like text messaging, whereby no ones number will be made visible to anyone else.
Facebook Business Messenger (otherwise known as business DMs) have proven unreliable so will not be checked as regularly as emails. Please make sure your email is up to date.
Payment is taken via littlelovesyoga.co.uk or directly by PayPal. In the event that payment via these methods cannot be possible, bank transfer is acceptable. Little Loves Yoga CIC does not handle cash or cheque.
Little Loves Yoga CIC would like to make you aware of the ground rules which exist at each session, event or workshop for the purpose of the safety and comfort of each participant and to create a safe space for learning and sharing. Sharing will be limited to 5 mins at the beginning of each session and 10 minutes at the end of a session. Hot drinks will be kept out of reach of children. Choking hazards and other hazards(earrings, rings, lighters, etc) will be kept of the reach of children. The space is one where stricts rules of confidentiality (keeping what is said at the group within the group) will be adhered to at all times. Rules of kindness, respect, non racism and equality will be adhered to at all times. Little Loves Yoga CIC reserves the right to expel any participant found to be breaching these ground rules.
Safety and Wellbeing
Participants are responsible for the safety and wellbeing of their child(ren) during the entire length of any Little Loves Yoga CIC event or workshop they are attending.
Participating in a Little Loves Yoga CIC event is entirely at your own risk without any proven negligence, breach of duty of care or lack of due diligence by Little Loves Yoga CIC
If drinking a hot beverage, please ensure that it is kept out of reach of children.
To help minimize safety hazards, please keep small items out of reach of children to prevent choking.
Little Loves Yoga CIC has a safeguarding responsibility to report to the appropriate services ie Social Services or a local safeguarding officer if she has any concerns about the wellbeing or safety of a child or adult.
Please respect the wishes of other parents, if they have a safety concern please listen with compassion and make any adjustments necessary to help eliminate the safety concern.
If a participant behaves in a way that Little Loves Yoga CIC feels is unreasonable, dangerous or threatening, then Little Loves Yoga CIC reserves the rights to withdraw the provision of classes to the participant.
Your instructor, Becky Rose, is trained in infant and child first aid and CPR. If you feel you need help or support at any time, please ask and your instructor, Becky Rose, will help you in any way possible.
Please help keep the Little Loves Yoga CIC community events and workshop space a welcoming and friendly one.
Equity, Equality and Inclusion
Little Loves Yoga CIC welcomes and accepts all parents and caregivers and the children in their care, regardless of their background, age or gender.
Little Loves Yoga CICs is committed to ensuring that every child and parent has the right to receive love and nurturing care as part of Little Loves Yoga CIC community classes, courses and events, regardless of their background.
Subsidised spaces are available for parents and caregivers who may otherwise be unable to afford Little Loves Yoga CIC that is funded through our training programs.
Little Loves Yoga CIC is committed to offering free services to the community including parent meet-ups and support groups.
Little Loves Yoga CIC has a strict anti racism and active equality policy. Anyone in breach of these terms will be asked to terminate coming to community classes at Little Loves Yoga CIC
Social Media and Photography
In order to respect the privacy of participants, please refrain from taking photographs of other participants and their children, unless permission is given.
Participants are welcome to take photographs of themselves and their own child(ren) in class.
Please do not divulge personal information about other participants on social media without their permission. Magic Little Moments is a safe space where participants can openly talk about parenthood, please respect everyone’s privacy.
Little Loves Yoga CIC will only share photos taken in class where permission has been given by the participants who are in the image. These photos will only be shared on social media if permission has been given.
Little Loves Yoga CIC collects the personal data of you and any children participating in community events and workshops in order to deliver classes to you. This will only be information you provide, Little Loves Yoga CIC does not go collecting it from social media or anywhere else. Your registration information will be stored securely in Google Mail and it will not be shared with anyone. Little Loves Yoga CIC will keep your sign up forms for a period of 1 year after your course finishes, when they will be deleted.
Little Loves Yoga CIC is participating in the NHS ‘Test and Trace’ program. If contacted by the NHS about a case of covid-19 within your class setting, we will provide them with your contact details so they can get in touch with you.
Little Loves Yoga CIC will not send you any marketing, unless you have subscribed to Little Loves Yoga CIC mailing list, though you will be contacted with information about the course you are signed up for and with a renewal option when your course comes to an end. Your email address will not be shared with anyone else without your permission. Little Loves Yoga CIC will keep any emails that you send for two years just as a record of our conversation.
Community events and workshops are a safe space and no pictures will be taken without anyone’s consent. Little Loves Yoga CIC may take pictures in order to promote a course, however care will be taken to protect everyone’s privacy. If pictures are taken, it will only be with your consent and you will be fully informed as to how they will be used.
Please contact Little Loves Yoga CIC by email or direct message if you have any questions about the information you are providing, your rights or any concerns about your privacy.
You have rights over how your data is handled, including the right to have it erased. Please contact me if you have any questions about your data or how it is used.
Privacy and data protection policy
- Personal identification information that is entered by you onto my website or added when filling out your booking form sent to you via email – Name, DOB, phone numbers, email, medical conditions, next of kin contact information
How do we collect your data?
- You may provide the data we collect when booking a service through Email, Facebook, Instagram or in person.
- You may provide the data when you make an enquiry via email, Facebook, Instagram or in person
- Data we collect will be reviewed annually. If you have not used our services or visited our websites during that time, your data will be permanently removed.
How do we use your data?
Our company collects your data so we can:
- Process your order
- Manage your account
- Email you with special offers, products or services which we feel you would like.
We will never share your information with any third party
How do we store your data?
Your electronic data is stored within a secure and locked laptop through google forms and our booking site, bookwhen.
No paper data is stored.
Our company would like to send you information about the services which we feel you may like in the form of email. If you have agreed to accept marketing material you can opt out of this at any time by sending an email saying opt out of marketing.
If you have agreed to the use of images for marketing purposes you can opt out of this at any time.
What are your rights?
Every user is entitled to the following:
o The right to be informed about the collection of your data.
o The right to access–you have a right to request copies of all data we hold on your personal file.
o The right to rectification–You have the right to request that our company correct any information you believe to be inaccurate and to complete any information you believe to be incomplete
o The right to erasure–You have the right to request that our company erase all personal data under certain conditions.
o The right to restrict processing–You have the right to request that our company restricts the processing of your personal data under certain conditions.
o The right to object to personal processing – You have the right to object to our company’s processing of your personal data under certain conditions.
o The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, under certain conditions.
If you make a request, we will respond within one calendar month. if you would like to exercise any of these rights please email email@example.com
This policy will be updated annually from March 2021 unless changes in the law require otherwise.
How to contact us:
The full amount is payable at the time of booking a course or community event worworkshop to confirm a place. Medical/Permission forms must be submitted by parents/carers attending any community event at Little Loves Yoga CIC. It is the responsibility of the parent/carer to inform the instructor of any changes to the Medical/Permission form on a weekly basis. Payments are made via our booking website and can be via PayPal or Bank transfer.
Absence due to sickness
Refunds/discounts are not given for sessions missed within community events, workshops or teacher training course due to sickness. We can however arrange for you to attend the next available class/group that has spaces, so that you can catch up on any missed classes.
Your contact information and family details will not be shared with any third parties. I reserve the right to update fees and terms and conditions in the future.
Classes/Groups at Little Loves Yoga CIC fall into the category of ‘organised activities’ and ‘support and education’. These organised activities are permitted to take place outdoors in Level 4 with social distancing of 2 metres between adults is maintained and enhanced hygiene measures are in place. They are permitted at Level 2 and below with all necessary adaptations to be covid secure in place and adhering to the risks assessments of Carmont House.
This Policy has been adapted from government guidelines.
It is important that class/group attendees are safe and have a clear understanding of the current guidelines.
Hygiene measures at Carmont House:
Hand sanitiser available upon arrival
Self service tea is under the hygiene certificate and risk assessment of Becky Rose Yoga and Mindfulness
Food & Drink purchased in the Easterbrook Bistro will come under the measures in place by the Bistro
A mask to mat policy is in place for indoor classes and social distancing measures are in place at any outdoor classes/groups.
Hand sanitiser will be provided on entry and available at more than one area within our room or outdoor area.
Participants will be encouraged not to share equipment or personal belongings with other participants.
If classes/groups are cancelled due to any local lockdowns/restrictions these classes will be moved online or future credit will be given and are non-refundable.
Little Loves Yoga CIC will sanitise all equipment before and after every class/group including mats, resources, toys, door handles, banisters, and oil bottles by sanitising wipes and a steam cleaner.
Baby changing- there will be sanitising wipes to disinfect the changing table before and after each use
Self service Baby weighing – There will be sanitising wipes to disinfect the scales before and after each use
Little Loves Yoga CIC responsibility:
Risk assessment is in place within room or outdoor area, in the moment risk assessments take place and adhere to the risk assessments carried out by Carmont House including one way systems, ventilation for indoor classes and following the guidelines and risk assessments for any catering required, a mask and/or a face visor will be worn by the business owner when moving round the room.
Track and Trace
Attendance will be generated on our booking website.
Hand sanitiser will be provided for attendees to use both indoors and outdoors at Carmont House.
Attendee information will be destroyed after 1 month by Little Loves Yoga CIC.
The information needed will be the full name of parent and of baby/child attending the class/group and a contact telephone number.
Children under 12 do not have to socially distance.
Adults need to socially distance by 2 metres within indoor and outdoor classes/groups.
Masks are mandatory, social distancing is in place at Carmont House, the Crichton Estate. There is a mask to mat policy for indoor classes/groups and the room is spaced for 2 metre distancing, attendees must wear a mask to leave the room or move round the room. 2 metre distancing is in place for all adults attending outdoor classes/groups.
If Becky of Little Loves Yoga CIC develops symptoms of COVID -19 then the class/group will be cancelled and self isolation will start for 10 days and all classes/groups within that time will be cancelled
If you are displaying any of the following symptoms: high temperature, continuous cough or a lack of sense of taste and/or smell please do not attend any class/group. More information on symptoms can be found here: Symptoms of coronavirus (COVID-19) – NHS (www.nhs.uk)
Please DO NOT attend any classes/groups if you have been in contact with anyone indoors/outdoors who has tested positive with COVID-19 or any other variants.
If you develop symptoms during any class/group inform Little Loves Yoga CIC who will in turn inform Track and Trace.
Updated guidelines for self isolating can be found here: When to self-isolate and what to do – Coronavirus (COVID-19) – NHS (www.nhs.uk)
Little Loves Yoga CIC is insured to facilitate indoor and outdoor classes/groups via Westminster Indemnity, and I have an up to date PVG certificate, with all the relevant training and qualifications required to run all available classes/groups. Little Loves Yoga CIC aims to be covid secure at all times and safety is paramount, the relevant covid secure training has been carried out.